The investigation determined that a lower than expected psa result was obtained from a non-vitros linearity fluid using vitros psa reagent with a vitros 5600 integrated system.A definitive assignable cause could not be established.Precision testing performed was within acceptance limits, confirming the current performance of the vitros 5600 integrated system, however an unexpected instrument issue cannot be completely ruled out as contributing to the lower than expected vitros psa result.Based on historical quality control results, a vitros phyt lot 3291 performance issue is not a likely contributor to the event.The recommended handling protocols and stability characteristics of the non-vitros linearity fluids are not known, therefore inappropriate pre-analytical sample handling cannot be ruled out as a contributing factor.
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A customer obtained a lower than expected psa result (49.75 ng/ml vs.Expected result of 84.55 ng/ml) from a non-vitros linearity fluid, using vitros psa reagent with a vitros 5600 integrated system.Biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected on patient samples.The lower than expected psa result was generated from a non-patient fluid, however the investigation cannot conclude that patient sample results were not affected or would not be affected if the event were to recur undetected.There was no allegation of patient harm as a result of the event.(b)(4).
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