On (b)(6) 2016, the reporter contacted animas and alleged that on an unspecified date, the patient experienced a blood glucose over 500 mg/dl with abdominal pain, extreme drowsiness, polydipsia, symptoms of dehydration, shortness of breath and difficulty waking up associated with an inaccurate delivery issue.Reportedly, the patient remained on the insulin pump and did not receive any treatment above and beyond the usual routine of diabetes care and management.During troubleshooting with customer technical support, it was revealed that the basal delivery totals in the total daily dose did not match due to a loss of prime and the bolus totals did not match.This complaint is being reported because the patient allegedly experienced hyperglycemia because of an inaccurate delivery issue.
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