An event regarding disassociation involving a metal head was reported.The event was not confirmed.Method & results: device evaluation and results: a visual, dimensional and functional inspection could not be performed as the device was not returned.Medical records received and evaluation: insufficient information was received for review with a clinical consultant.Device history review: review indicated all devices were manufactured and accepted into final stock with no relevant reported discrepancies.Complaint history review: review indicated there have been no other similar events for the reported lot.Conclusions: the exact cause of the event could not be determined.Additional information, such as return of device, operative reports, patient history and x-rays are needed to fully investigate the event.If further relevant information becomes available, this investigation will be re-opened.
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