A customer in (b)(6) reported their thinprep 5000 processor with autoloader etched a wrong vial id onto a slide.The slide was first produced on (b)(6) 2016.The vial was rerun on (b)(6) 2016 and the correct number was etched onto the slide.The patient will need to be recalled as a result of this incident as there was no material available in the vial.No mismatch error between the slide and vial was presented to the operator.This is a reportable event since the thinprep 5000 processor did not perform as intended and the patient needed to be recalled for additional sample collection, which resulted in a delay in patient diagnosis.
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