Investigation: this case was discussed with specialist from the product management.Both components were investigated visually.The pe insert shows visible wear marks and abrasions.Furthermore a curvature is visible which indicates a lever out of the insert from the cup.In the sliding surface there are only little metal wear marks.This means that there is no third-body wear.The prothesis head shows visible surface changes respective a rough surface which may be caused by contact with the rim of the plasmacup.Batch history review: the device quality and manufacturing history records have been checked for all available lot numbers.The device history file has been checked and found to be according to our specification valid at the time of production.No similar incidents have been filed with products from this these batches.Conclusion and root cause: based on the information available as well as a result of our investigation the root cause of the failure is most probably not product related.It could be possible that the insert tilted inside the acetabular cup because of luxation.Rational: we exclude a material or manufacturing problem, because the quality manufacturing documents have been checked and were found to be according to the valid specifications.There were no other complaints within this batch.Therefore a design, product or material failure can be excluded.Corrective action: according to sop sa-de13-m-4-2-01-010 a capa is not necessary.
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