On (b)(6) 2016, the reporter contacted animas alleging a blood glucose of 5.8 mmol/l with dizziness, confusion, and a headache related to an inaccurate delivery issue.The patient reportedly self treated the blood glucose with oral carbohydrates.The reported blood glucose does not meet animas criteria for an adverse event.Troubleshooting of the event was unable to be completed at the time of contact.Animas attempted to follow up with the reporter but has been unsuccessful at this time.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no adverse event associated with this complaint.
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