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Model Number GL7021 |
Device Problems
Loose or Intermittent Connection (1371); Device Operates Differently Than Expected (2913)
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Patient Problem
Hemorrhage/Bleeding (1888)
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Event Date 03/31/2016 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4) on (b)(6) 2016, customer advocacy sent the customer an email acknowledging receipt of the complaint, providing the complaint number, and inquiring if additional information may be available.Confirmation was also requested from the customer that there was no patient impact associated with reported issue.Device not yet evaluated, if the device is evaluated a follow up will be sent.
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Event Description
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Customer stated verbally: the clamp does not look like its working properly.The clamp is very loose, too much give.On 07apr2016 additional information: was the product received in this condition? yes, as far as we know it was.We have physicians that have been doing mogen circumcisions for a very long time and just recently within the past 6-9 months we have had some very bad mogen circumcisions as a result of this clamp.If not, what was the product being used for when it was observed that the clamp does not look like its working properly.The clamp is very loose, too much give? while performing circumcisions they have not gone well.Please confirm whether or not there was any patient impact.There have been a few very bad circumcisions due to this mogen clamp.Additional bleeding, too much foreskin being removed, and even a potential for reconstructive surgery with a urology consult occurred with one of the circumcisions.(b)(6) on 14apr2016 additional information: how many patients were involved with the injuries stated? 4 that we know of.Do you know the dates of when these actual events occurred? we would need to contact the physicians to pull the dates- we do know the four different physicians this affected.You mention this has occurred a few times (3?) over the past 6-9 months.Are all three injuries related to one particular instrument, or are there other instruments involved? if so, do you know the lot #s? i sent you both of the mogens that we deemed as not working properly.I do not have the lot numbers as the mogens were sent back last week.(b)(6) on 04/12/2014: lot numbers and quantity updated.On 29apr2016 additional information: the reported issue was increased bleeding: more than usual (for this complaint, (b)(4)).On 04may2016 (b)(4) were opened to capture the additional reported issues mentioned in this complaint, (b)(4).
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Manufacturer Narrative
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(b)(4).The samples were provided and an evaluation was performed.The instruments were manufactured and inspected without any abnormalities in october of 2011 (lot number xlfo10) and february of 2015 (lot number xlfx02).The instrument with lot number xlfx02 meets all specifications, including closing force at 10.5 n, and no malfunctions or failures were detected.The instrument with lot number xlfo10 now has an unfastened screw.Due to the loose screw, the instrument will not function properly.The loose screw should have been easily recognizable prior to use during an inspection and was caused by long time use.There have been no issues identified with the material or manufacturing process.A review of the device history records (dhr) did not identify and issues that would have contributed to the reported issue.
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Search Alerts/Recalls
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