It was reported to the manufacturer by the end user, per the end user she was scooting off the mattress onto the bedside toilet.She lost her balance and fell onto the floor.The patient went to the e.R.On (b)(6) 2016 due to lower back pain.X-rays were taken and were negative.She was given a prescription for pain medication.Complaint #(b)(4) and ra #(b)(4)were entered into our system to have the mattress system returned to joerns for investigation.As of this writing, the mattress system has not been returned.
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