We purchased a clinitron bed from hill-rom for our father in (b)(6) 2013, due to stage iii-iv bed sores.Since then, we have had ongoing problems with the bed and it is completely non-functioning now.In (b)(6) of this year, we reached out again to hill-rom because the bed was not working and our father was started to get and still has bed sores.A wound care specialist has been coming to provide care for our father but his bed sores are getting worse.He also has 24/7 nurse care.Yesterday, a hill-rom technician came to look at the bed, stated to the nurse that the temperature of the house was unacceptable (21 celsius) and left.Clearly, a bed should be able to function properly in a temperature of 69.8 fahrenheit for an elderly patient.When a different technician visited in march, i spoke with him.He stated that clinitron has always had problems and the product that we purchased was discontinued by hill-rom.We also noticed that the fda issued a compliance letter to hill-rom as early as 2012, prior to our purchase of the bed or knowledge of problems.Our father's health is being compromised by virtue of worsening bed sores and hill-rom's failure to fix the bed.
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