Device was used for treatment, not diagnosis.No patient involvement reported.Device is an instrument and is not implanted/explanted.Subject device has been received and an investigation summary was performed.The investigation of the complaint articles has shown that: it was reported that the tip of a matrix holding sleeve ((b)(4) lot 6778549 mfg.05-jan-2012) was found to be damaged during set inspection; no patient or surgical involvement.The returned device was examined and the complaint condition was able to be confirmed as the threaded tip was found to be broken and missing a segment (approximately 6.5mm x 4.5mm x 1.5mm ¿ calipers (b)(4)).Once the holding sleeve is engaged with the driver shaft, it can be threaded into the proximal end of the matrix screw by rotating the holding sleeve¿s green knob clockwise until it is fully engaged.No definitive root cause was able to be determined; the failure mode is consistent with the application of an off-axis load while engaging a screw.The returned device was examined and the complaint condition was able to be confirmed as the threaded tip was found to be broken.During the investigation no product design issues or discrepancies were observed that may have contributed to the complaint condition device history records was conducted.The report indicates that the: manufacturing location: supplier - (b)(4), packaged :(b)(4), manufacturing date: 05-jan-2012 part #: (b)(4), lot#: 6778549 (non-sterile) - holding sleeve-long for matrix.No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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