Integra has completed their internal investigation on june 14, 2015.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaints history.Results: evaluation of returned device: hand piece s-137 received with guard, width clip set including 1¿ clip, tool set and a dermatome cord.1¿ and 2¿ width clips pass but 3¿ and 4¿ width clip failed flatness spec.Dermatome cord is damaged on the hand piece receptacle side and is likely the cause for the power issue.Hand piece passed function test at.12 amps, head calibration is in tolerance on all points.All internal hand piece assemblies are within spec and function correctly.Unit was repaired 01 / 2016 and is still in good working condition.Reason for return confirmed, dermatome cord is damaged and needs to be replaced.Failed width clips are out of flatness spec and could cause graft issue and need replacement.Warranty pm service.Dhr review: device history record reviewed for this product id serial# (b)(4) show no abnormalities related to the reported failure.This device passed all required inspection points with no associated mrr¿s, variances or rework.Last serviced on (b)(4) 2016.Complaints history: no manufacturing or design related trend has been identified.Conclusion: reason for return is likely the dermatome cord, cord is damaged on the hand piece end cap end.Hand piece passed all function and assembly inspections.Pm repair with dermatome cord replacement.
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