The system was used for treatment.A batch record review of kit lot e103 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint category, centrifuge blow leak/break.No trend was detected for this complaint category.A corrective and preventive action was initiated to investigate, centrifuge bowl leak/break and is now closed but it is still being monitored.Service order report, (b)(4), feedback: the service technician cleaned the instrument and replaced the leak detector strip.The system checkout procedure was then successfully completed.The assessment is based on information available at the time of the investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted through the capa/continuous improvement process.(b)(4).Device not returned to manufacturer.
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