The investigation determined that lower than expected vitros phyt results were obtained from a single patient sample using a vitros 5600 integrated system.A likely assignable cause for the lower than expected vitros phyt results could not be determined, however, an unexpected instrument or a reagent issue cannot be ruled out as contributing factors.In addition, pre-analytical sample processing could not be ruled out as a contributing factor.Cellular debris, due to poor sample preparation, may have been present in the affected sample, although this could not be confirmed.The definitive assignable cause for the event is unknown.
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The customer observed multiple, non-reproducible, lower than expected vitros phyt results obtained from a single patient sample processed on a vitros 5600 integrated system.Patient phyt:7.5, 9.6, 8.5, 8.5 and 9.3 ug/ml versus expected 12.0ug/ml.Biased results of the direction and magnitude observed may lead to inappropriate physician action if undetected.The lower than expected vitros tropi es results associated with patient 1 were not reported from the laboratory.There was no allegation of patient harm as a result of the event.This report is number three of five mdr's for this event.Five 3500a forms are being submitted for this event as five devices were involved.(b)(4).
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