Though no medical/surgical intervention was required to preclude a serious injury in this event, there have been previously reported events involving a similar device that resulted in the need for medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function.Therefore, this event meets the criteria for reportability per 21 cfr part 803.The reported complaint could not be verified via functional testing.The returned handpiece was tested for performance by production operator and failed sound and cut quality, cut time and free speed requirements according to requirements.It was also noted by the production operator that the set is broken and the handpiece is not cutting.Quality testing was not performed due to bur wobbling making the testing impossible.Multiple dimensions on the head and cap were checked by production personnel and all were found to be within specification.The handpiece was then microscopically evaluated by quality personnel.The evaluation revealed significant wear on the rotor and damage to the rotor blades.The bur end bearing was detached from the set assembly and stuck inside the head cavity.This separation of the set pieces was most likely causing the set instability during procedure and causing the cap to unscrew but this could not be confirmed.
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