An investigation was carried out into this complaint.It can be established that the device was being used for the patient handling - hoisting patient from the bath, and in that way contributed to the event.The chair was not on the proper position while chair was rotating outside the bath.It was reported in complaint that the chair was rotating only 8 mm above the bath edge resulting in the clients genitals being caught between the chair and the bath.No injury occurred.All devices are equipped with instruction for use which clearly inform how to properly use and maintenance the device.Ifu for malibu (04.Aj.00/2gb) from feb-2006 contains warnings: "make sure that the resident's hands and feet are placed on the appropriate resets.Failure to heed these safety precautions may result in injury to the persons involved or to the equipment"."make sure that the resident's hands and feet do not get trapped/squeezed between the seat and hump (malibu contour) in the final stage of lowering the seat into the tub".Also caregiver is obligate to perform preventive maintenance and once a week should test all panel function including lifting functions and check lifting arm for correct movement.The bath has been tested by technician.The device was out of specification at the time when the event occurred.No part has been replaced, the bath just needed to be reset.After this operation, the functionality test has been performed several times and chair operated properly each time.There are a few likely causes which might cause the failure with chair positioning (e.G.Additional magnetic field present while chair operation which might interrupt in proper device functioning, failure of device component responsible for chair localization), however neither of the above causes could be confirmed with certainty.Despite deep device evaluation and investigation of received data, the exact root cause of the device rotating too early could not be established.The situation where the chair was rotating 8 mm above the bath edge resulting in the clients genitals being caught between the chair and the bath are considered to be unfortunate accident.When reviewing similar reportable events on malibu bath, we have found one similar case.Please note that arjohuntleigh manufactured approximately 14000 malibu baths to date.With an amount of sold devices and to the comparison of a daily use, complaint rate for this failure mode is considered to be very low (0,01%).There are also other factors that need to appear to cause this incident e.G.: lack of carefulness, patient was not positioned properly on the chair.The device was being used for patient when the event took place and in that way contributed to the outcome of the event.The device was not according to specification when the event occurred, however the exact cause cannot be established.We continue to monitor the issue and provide additional information in case of new facts become available.
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