(b)(4).Asp investigation summary: the investigation included a review of the device batch record, supplier product evaluation, failure mode and effects analysis (fmea), and system risk analysis (sra).The batch record was not reviewed as the lot number of the cassette was not available.Supplier product evaluation was not performed as the product was not available for return.The sra indicates the risk associated with improper handling of a cassette is "low." the fmea indicates the risk priority numbers for the issue is at an acceptable level.The issue has been attributed to user error as the healthcare worker (hcw) handled a used cassette without utilizing proper personal protective equipment (ppe).A customer letter was sent advising the customer to wear proper ppe to avoid this issue in the future.The issue will continue to be tracked and trended.
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