Model Number 840 |
Device Problem
Poor Quality Image (1408)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The technical support engineer (tse) troubleshot the issue with the customer over the phone; the customer to replace the graphic user interface (gui) printed circuit board (pcb).
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Event Description
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It was reported that the ventilator's upper display has lines.The ventilator was not on a patient at the time of the event.
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Manufacturer Narrative
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A pressure solenoid (psol) and graphic user interface (gui) printed circuit board (pcb) were returned to covidien/medtronic¿s product analysis.A visual inspection of the returned components was performed, contamination was found on the concentric circles of the poppet on the psol and no anomalies were found on the gui pcb.The returned components were installed into a test ventilator for analysis; no errors were recorded in the diagnostic logs.An investigation was performed and the product analysis technician reported that the psol root cause was isolated to the contamination.The gui pcb root cause was isolated to a component (video graphics array controller u34) on the xena i pcb.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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The device was repaired and the reported problem was isolated to contamination by foreign material.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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