Asp investigation summary: the investigation included a review of the device batch record, trending of the lot, supplier product evaluation, visual analysis and system risk analysis (sra).The batch record was not reviewed as the lot number of the cassette was not available.The product was not available for return as it was discarded by the customer.The supplier investigation was not performed since the product was not returned.The sra indicates the risk associated with exposure to toxic or corrosive material is "low." the instructions for use (ifu) of the sterrad® 100nx cassette state: "caution: wear personal protective equipment if handling a cassette, or any of the cassette case components that may have been subject to liquid leak.This includes a cassette that has been ejected (for any reason) after insertion." the issue has been attributed to user error as the healthcare worker (hcw) handled a used cassette without utilizing proper personal protective equipment (ppe).A customer letter was sent advising the customer to wear proper ppe to avoid this issue in the future.The issue will continue to be tracked and trended.
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