Model Number H 99100 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/16/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Maquet cardiopulmonary (b)(4) requested the product back for manufacturer laboratory investigation but product has not yet been received.Investigation is still pending.A supplemental medwatch will be submitted as soon as further information becomes available.Additional information: the product mentioned is a tubing set and the included affected component has the contributing design function of the blood filter which is registered under 510(k): k001787.
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Event Description
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Customer opened set and noted that filter pall al3 was conversely mounted.(b)(4).
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Manufacturer Narrative
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The complaint has been investigated by maquet cardiopulmonary (b)(4).Thereby a device history record of the reported lot has been investigated and no abnormality was found.Based on the received picture the reported failure could be confirmed by maquet (b)(4).The most probable cause was determined as a failure caused by a operator mistake.As a corrective action a training has been performed with the explanation of the assembly of the filter.Furthermore the operators of maquet (b)(4) have been informed about the complaint.As soon as further information becomes available a supplemental medwatch will be submitted.
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Event Description
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(b)(4).
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Manufacturer Narrative
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Investigation has been performed in our laboratory.The filter has been inspected visually and it was found that the filter has been installed incorrectly.Additionally, the received complaint has been investigated by maquet cardiopulmonary (b)(4).Thereby a device history record of the reported lot has been investigated and no abnormality was found.Based on the received picture the reported failure could be confirmed by maquet (b)(4).The most probable cause was determined as a failure caused by a operator mistake.As a corrective action a training has been performed with the explanation of the assembly of the filter.Furthermore the operators of maquet (b)(4) have been informed about the complaint.Additionally, a review for similar complaints for the specific product has been performed and no similar incident with a failure confirmed was found.This data will be handled through a designated maquet trending process.If a trend occurs, it will be escalated to quality assurance management for review and determination if further investigation is necessary.Due to this no further action will be completed at this time.
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Event Description
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(b)(4).
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Search Alerts/Recalls
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