SIEMENS HEALTHCARE, BUSINESS AREA ADVANCED THERAPY ARTIS ZEE BIPLANE; SYSTEM, XRAY, ANGIOGRAPHIC
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Model Number 10094141 |
Device Problem
Loss of Data (2903)
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Patient Problem
Cardiac Arrest (1762)
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Event Date 07/02/2016 |
Event Type
Injury
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Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.(b)(6).
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Event Description
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It was reported to siemens that a patient suffered a cardiac arrest during a procedure on the artis zee biplane system.During the procedure the customer was deleting patient data, however, the recycle bin was occupied and the database was not in sync.An on/off power cycle was attempted, but not successful resulting in an abort of the scan and report of the patient experiencing cardiac arrest.We are unaware of the state of health of the patient involved.
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Manufacturer Narrative
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Siemens has completed an investigation of the reported event.During the investigation it was determined that the default settings for "auto transfer" and "auto delete" were no longer available after maintenance and an update were performed by the manufacturer's service organization.Once the memory is running full, no further acquisition can be recorded, however, fluoroscopy is possible without limitation.The operator receives a failure message "memory full, delete patients" and is able to gain memory by disposal of data for further recording of single images and scenes.The error message "memory full, delete patients" first appeared after 18 minutes and recognition of this message lead to a delay of the procedure.The root cause was determined as a workmanship error of the engineer as well as suboptimal error handling of the system software.Default settings were reset and the problem did not recur.Reoccurrence of this combination of a workmanship error and a suboptimal error handling is rated remote, however, a more precise description of the service documentation and an improved handling of "full disc errors" will be considered.
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