On (b)(6) 2016, a reporter contacted animas alleging that a patient was hospitalized with hyperglycemia while on the pump.The reporter stated that the patient had a blood glucose over 500 mg/dl with diabetic ketoacidosis.The reporter stated that the patient had discontinued pump therapy at the time of the call.The reporter was unable to provide details as to what the patient was being treated with while they were hospitalized, but did state that the patient was being admitted to the intensive care unit.The reporter was able to review some of the pump's history and settings with a customer technical support representative.The review found that the basal delivery totals in the recorded total daily dose did not match up with each other, but this variation was due to a known cause.The reporter stated that the patient had made changes to the basal program, the prime menu had been accessed, and the pump had been suspended at some point.This complaint is being reported based on the allegation that the patient experienced a hyperglycemic event and had to be hospitalized as a result of an inaccurate delivery of insulin.
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