The consumer reported that therapy was not an easy thing to get used to.It took 6 months for the patient to feel good and it was rough.The patient found out when they woke up in the recovery room that they had to put air inside of them, which they didn¿t know, and they should have explanted the process and procedures to them so they would know the symptoms.The patient thought they were having a heart attack, but they were not and it took 3 to 4 months to heal and it was treacherous.The patient had pain in the left shoulder and chest.The patient mentioned having multiple sclerosis.The patient had a malfunction with their implant.The patient was not sure what happened and neither were the health care providers (hcps).The patient had a very bad fall down the stairs in (b)(6) 2015 and they believed they jarred the implantable neurostimulator (ins) and fractured discs in the lumbar spine.The patient could not make it to their hcp¿s office because of the pain after the fall and the setting was 5.33v.The patient went to see their hcp in (b)(6) 2015 and they said the ins was turned off.The patient said the implant was on at 5.33v and told the hcp they fell.The hcp turned therapy back on at 6v and the patient felt very good, but noticed 4 days later the symptoms came back and they called their hcp¿s office.The hcp tested the implant and it was turned off and they decided the ins needed to be replaced.The ins was replaced on (b)(6) 2016.The indication for use for this patient was gastrointestinal/pelvic floor.
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