Device Problem
Crack (1135)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a cracked battery compartment.The reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.This complaint is reportable as the alleged malfunction has the ability to result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit or cartridge compartment.
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Manufacturer Narrative
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Follow-up #1: date of submission 09/09/2016.Device evaluation: the device has been returned and evaluated by product analysis on 08/16/2016 with the following findings: the battery compartment was observed to be cracked on the side at the threads and cracked above and below the bumper pad.Unrelated to the complaint, the display screen had a pinkish contrast.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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