The patient present during the time of the reported event was transferred to another table and the procedure was completed successfully.No injuries were reported related to this event.The surgical table and traction boot have been in use at the user facility for approximately 1 ½ years however, user facility personnel disclosed that the table is not utilized on a regular basis.Based on the information that steris has received to date from the user facility regarding the reported event, it appears that the root cause may be attributed to improper use of the product by facility personnel, specifically, not properly securing the patient's foot in the boot.Following the reported event steris sales and service personnel arrived at the user facility to inspect the surgical table.To date, the user facility has declined our numerous attempts to schedule an inspection of the equipment subject of the reported event.Additionally, a steris business development manager has made multiple attempts to obtain information regarding the reported event however; the user facility will not disclose additional information or grant steris access to inspect the surgical table.Steris offered to provide additional in-service training regarding the proper use and operation of the traction boot however; the user facility has declined the offer.
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