Model Number 246CS/GERMAN/SPN/WAFN/IEC/PLUGC |
Device Problems
Loss of Power (1475); Device Displays Incorrect Message (2591); Device Operational Issue (2914)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/30/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Our evaluation of this incident is not yet complete.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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Welch allyn received a report from a welch allyn customer stating that their device was intermittently shutting down during use without alarms or alerts.There was no death or injury associated with this complaint.Note: the customer did not provide any patient information.This complaint was filed in our complaint handling system as complaint (b)(4).
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Manufacturer Narrative
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Welch allyn service could not duplicate the customer allegation of an unexpected shutdown.The unit passed all testing and the original battery that was sent back with the unit had sufficient capacity to operate with alarms and alerts functionally normally.The device functioned as intended.No further investigation will be conducted.
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Search Alerts/Recalls
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