Investigation - evaluation: a review of the function test, dimensional verification, specifications, and visual inspection of the returned device was conducted during the investigation.Physical examination: returned sample measured 26 cm in length.Stent returned without the tether.One stent coil was severely discolored.The other coil was slightly discolored at the ink band and discolored at each sideport.Two sideports on one coil was occluded with calculi.Small amounts of calculi as observed on the outside of each coil.The complaint device was returned therefore, an investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were no other reported complaints for this lot number.Based on the information provided, a definitive root cause could not be determined.It is possible that the discoloration could have been caused by a physiologic interaction between the patient's urinary system and the stent.The appropriate personnel have been notified of this event and we will continue to monitor complaints.Per the quality engineering risk assessment no further action is required.
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