The products were returned for evaluation.The product identities were confirmed in the evaluation.A visual inspection revealed a bony ingrowth on the mandible implant, minor scratches on the surface of the implant where the screws were inserted, and minor wear on the anodize coating around the head of the screws.Because the implants were revised due to the abscessed fistula, the complaint is confirmed.The most-likely cause was determined to be patient's condition.The non-conformance database was reviewed in the evaluation for the mandible implant and no non-conformances were found.The lot numbers for the screws are still unknown, therefore, the device history records could not be reviewed in the evaluation.According to the evaluation, there are no indications of manufacturing defects.Based on the product evaluation, the following were updated: date received by mfr, if follow-up, what type?, device evaluated by mfr?, evaluation codes, and additional mfr narrative.This is report one of four for the same event.Reports two through four are reported on mfr #0001032347-2016-00373-1 through 0001032347-2016-00375-1.
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