This appears to be a "malfunction" type of event not because there was an actual technical malfunction of the device (we found no evidence of it), but since the information received could be interpreted as the device not having performed as intended.When reviewing similar reportable events for the device family range, we have been able to several adverse events that covers problem with patient falling put of the bed due to the various reasons.No trend is observed for this failure.The product involved in the incident is kinair medpulse bed, serial number: (b)(4), model number: 409000.The bed was a customer owned one and has been delivered on (b)(6) 2013.Upon the conducted investigation, we deemed the root cause to be related to user error.The patient was attempting to move from the bed into a wheelchair by himself and had fallen.The patient had been instructed not to enter or exit the bed without assistance.The bed was not evaluated by a field repair technician as there was no allegation of product malfunction.The product user manual (e.G.: #409100-ah rev a) provides detailed instructions for use and caregivers are advised to read all chapters of the manual prior to product use.The manual contains sections designating indications for use, contraindications, precautions and safety tips as well as detailed instructions for use.In summary, the device did not fail to meet its specifications, however it was being used at the time of the event for patient treatment, and due to this played a role in the incident.Although there was no injuries sustained as a result, it was decided to report this complaint based on the potential related with patient fall and to be transparent with our current reporting approach.We shall continue to monitor for any further events of this nature and do not propose any further action at this time.
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Initially, arjohuntleigh has been informed that patient fell from the bed during an attempt to get in or out of the device.From additional information gathered, we were able to establish that no injuries occurred as a result of this event.The initial reporter clarified that there was no allegation regarding device malfunction as cause of the patient unfortunate fall.The patient was attempting to get into the bed from his wheel chair by himself and fell during the process.The patient had been instructed not to get in or out of the bed without assistance.
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