Evaluation summary: the sample was returned but not investigated yet, therefore, the condition of the product was not verified.The device history record (dhr) for the batch was reviewed.No abnormalities were found during the dhr review and the product was released according to the manufacturer's release criteria.Because a sample was not returned, the root cause cannot be determined.The root cause will be reassessed upon completing the investigation.Additional information has been requested.(b)(4).
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Customer reported that no flow was confirmed after the shunt was implanted.The device history record (dhr) for the batch was reviewed.No abnormalities were found during the dhr review and the product was released according to manufacturer's release criteria.The following findings were obtained during investigation of the returned product: during initial inner illumination test, partial blockage of the lumen was found.After cleaning the device the blockage was removed.Light passed through both sides of the restriction unit.Therefore, there is no indication for a manufacturing related factors that could cause the blockage.During production, 100% final inspection is being performed on the entire batch, including visual inspection and inner illumination.If a blockage would be noticed, the product would have been rejected immediately.Having said that, one may conclude that the blockage was formed after the product left the manufacturing plant.The root cause is inconclusive - unable to verify, since the blockage could have been caused by many different reasons during and after the clinical procedure.The blockage does not seem to be product related since after cleaning the device the blockage was removed.Therefore, there is no evidence for an inherent defect that might have caused the event.(b)(4).
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