The customer stated there was only one hcw affected, not two as originally reported.Asp investigation summary: the investigation included a review of the device batch record, supplier product evaluation, trending by lot number,, concomitant product evaluation and system risk analysis (sra).The batch record was not reviewed as the lot number of the cassette was not available.Supplier product evaluation was not performed as the cause of the reported issue is user error.Trending analysis by lot number was not performed as the lot number was not available.The concomitant sterrad 100nx was evaluated and the fse determined the cassette transporter was misaligned.A mechanical adjustment was performed and the fse reported the issue was resolved and the unit was working to specifications.The sra indicates the risk associated with exposure to toxic or corrosive material e is "low." the instructions for use (ifu) of the sterrad® 100nx cassette state: "caution: wear personal protective equipment if handling a used cassette, or any of the cassette case components that may have been subject to liquid leak.This includes a cassette that has been ejected (for any reason) after insertion." the issue has been attributed to user error as the healthcare worker (hcw) removed the cassette without utilizing proper personal protective equipment (ppe).On-site training at the site was completed with the customer regarding the importance of wearing ppe to avoid this issue in the future.The issue will continue to be tracked and trended.
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