Udi: gtin is unavailable as the product was made prior to compliance date; (b)(4).Initial reporter's phone number: (b)(6).The device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.Reliability engineering evaluated the device and the reported condition was confirmed.However, the assignable root cause was not determined.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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It was reported from (b)(6) that during service and evaluation it was observed that the motor device had a damaged component: cable/cord/wiring.It was further determined that there was damage by liquid, the motor and control unit were defective, the coupling was worn, the machine was hot, the hose had a hole in the middle, the coupling was jammed, and the temperature was min 125 fahrenheit.It was further determined that the device failed pre-repair diagnostic tests for loctite & cable assessments, cutter lock assessment, handpiece temperature assessment, noise assessment, and safety assessment.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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