Catalog Number 40600110S |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/04/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Device will not be returned.If additional information becomes available it will be provided on a supplemental report.
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Event Description
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The nurse reported the following event: the reference of the product on the packaging is different from the one written on the product record label.The packaging is not available for evaluation as it has been discarded, she confirms that the reference written on the cardboard box is different from the one on the patient record label.
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Manufacturer Narrative
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Product inquiry states the lag screw, stst gamma3® ø10.5x120mm to be the subject product.No associated products were reported.A review of the dhr revealed no deviations and the device was documented as faultless prior to distribution.A physical evaluation could not be performed as the packaging [labelling] in question was not returned for investigation as it was already discarded by the hospital and the nail is still implanted.A detailed review of the corresponding label copy sheet of the lot code in question revealed no discrepancies.There is no evidence like a photo which confirms the reported case.Based on the information given an exact root cause could not be determined.The file will be closed formally in accordance to our procedures.In case the item and / or substantive information will become available in future we reserve the right to reopen the case and to change the root cause.Review of complaint history, capa databases and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated the issue was addressed adequately.There are no actions in place related to the reported event for the subject product.No non-conformity was identified.
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Event Description
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The nurse reported the following event: the reference of the product on the packaging is different from the one written on the product record label.The packaging is not available for evaluation as it has been discarded, she confirms that the reference written on the cardboard box is different from the one on the patient record label.
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Search Alerts/Recalls
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