On 9/15/2016 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - rongeur was returned in used condition, not showing any unusual markings and a broken pin.Upon visually inspecting the instrument, it is noticed that the pin is missing where the jaw is located and the tip is misaligned.Without knowing how the instrument was handled and maintained during use, the cause is undetermined.The complaint report is confirmed.Device history evaluation - dhr review.Nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: none.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the root cause has not been identified as a workmanship or material deficiency.
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