Model Number 81000 |
Device Problems
Computer Software Problem (1112); Use of Device Problem (1670); Improper or Incorrect Procedure or Method (2017); Human Factors Issue (2948)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/08/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation: with the donor's tbv of 5829ml, the donor would not have qualified for the procedure.Investigation is in progress.A follow-up report will be provided.
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Event Description
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The customer reported an incident of data input error in the vista software system.The operator initially entered the donor's height as (b)(6) instead of (b)(6).The customer then miscalculated the donor's height by converting the donor's height in inches using their blood bank information software system into feet and inches using the vista software system.They miscalculated and completed the procedure on the donor at (b)(6) rather than (b)(6).The vista software system also calculated the total blood volume (tbv) with the incorrect height as 6985ml instead of the donor's actual total blood 5829ml.No medical intervention was required for this event and no additional follow-up visit was necessary.Per the customer, the donor felt 'fine' after the procedure.Full patient (donor) id: (b)(6).
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Manufacturer Narrative
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Investigation: a service call was placed and a full machine checkout was performed.The machine is functioning per manufacturer's specification.The customer returned a used collection set for investigation.Upon visual inspection, it was observed that all lines including the 4 lumen tubing for the loop were detached.The collection set was inspected for misassemblies and other defects.No defects were identified.One year of service history was reviewed for this device with no issues related to the reported condition identified.An internal report shows that the machine has been in use with no further occurrences of the problem.Investigation is in process.A follow-up report will be provided.
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Manufacturer Narrative
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Investigation: during customer follow-up, the customer stated that a corrective action was taken per policy at the customer's site.Root cause: user interface issue; run data file analysis confirmed that the patient information was entered incorrectly.The operator entered (b)(6) instead of (b)(6).Correction: terumo bct support specialist retrained the customer.
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Search Alerts/Recalls
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