Model Number 99008G! |
Device Problems
Nonstandard Device (1420); Incorrect Or Inadequate Test Results (2456); Low Test Results (2458)
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Patient Problems
No Consequences Or Impact To Patient (2199); Patient Problem/Medical Problem (2688); No Code Available (3191)
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Event Type
malfunction
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Manufacturer Narrative
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Investigation conclusion: investigation pending.
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Event Description
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Report received of discrepant inratio value.Event occurred in (b)(6).Patient's therapeutic range not provided.Unknown date inratio inr = 2.3.Fourteen (14) days after the inratio inr result, the patient was hospitalized due to an acute gout attack.While in the hospital the following result was obtained: inr via lab = 6.0.Dates of hospitalization and treatment administered is unknown.No additional information provided.
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Manufacturer Narrative
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Investigation/conclusion: it is indicated that the product is not returning for evaluation.Therefore, a review of the entire in-house testing history of the lot was performed.In-house testing on the reported strip lot met release criteria.The product performed as expected.The manufacturing records for the lot were reviewed and the lot met release specifications.Improper techniques and a user issue were identified in the complaint.These could not be ruled out as a cause of the unexpected results.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Manufacturer Narrative
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Investigation/conclusion.The meter associated with the complaint was returned for investigation.In-house testing on the returned meter using retained test strips met accuracy criteria.The customer's complaint was not replicated.The returned meter passed functional and thermistor testing requirements during in-house investigation.The system performed within expectations.A statistical analysis of the impedance curve generated using the customer's reported inratio inr result determined that the curve did not exhibit a weak or abnormal slope.A review of the entire in-house testing history of the lot was performed.In-house testing on the reported strip lot met release criteria.The product performed as expected.The manufacturing records for the lot were reviewed and the lot met release specifications.The customer was identified as having a condition that may impact the performance of the assay, having a user issue, and was using improper technique.Patient sample interference could not be ruled out as a cause for the unexpected result.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Manufacturer Narrative
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Investigation/conclusion: the meter associated with the complaint was returned for investigation.In-house testing on the returned meter using retained test strips met accuracy criteria.The customer's complaint was not replicated.The returned meter passed functional and thermistor testing requirements during in-house investigation.The system performed within expectations.The customer did not provide a date of occurrence which prevented the identification of the discrepant result in the meter memory.Statistical analysis of the impedance curve of a possible inr result was performed and determined that the curve did not exhibit a weak or abnormal slope.It is unknown if this is the actual impedance curve resulting in the reported discrepant result.A review of the entire in-house testing history of the lot was performed.In-house testing on the reported strip lot met release criteria.The product performed as expected.The manufacturing records for the lot were reviewed and the lot met release specifications.The customer was identified as having a condition that may impact the performance of the assay, having a user issue, and was using improper technique.Patient sample interference could not be ruled out as a cause for the unexpected result.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Search Alerts/Recalls
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