System was used for treatment.Kit lot e114 was reviewed.There were no non-conformances.This lot met all release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint category feeling abnormal (citrate reaction) and no trend was detected for this category.This assessment is based on information available at the time of the investigation.This is reportable from the device perspective since the patient was given calcium to prevent/treat (they did not state any patient details) serious complications.Complications of citrate are primarily due to physiologic effects of hypocalcemia.Symptoms of hypocalcemia and other citrate-induced metabolic abnormalities affect neuromuscular and cardiac function and range in severity from mild dysesthesias (most common) to tetany, seizures and cardiac arrhythmias.Oral or intravenous calcium supplementation is advised for decreased ionized calcium levels and/or symptomatic management of hypocalcemia.There is no device malfunction that is known.No product was returned by the customer for investigation; therefore, it could not be determined if this specific product met specification.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.(b)(4) device not returned.
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Customer sent an email requesting calcium infusion information due to citrate reactions.Customer stated she has one mild adverse event to report which was resolved.The customer reported that the patient felt "funny" during the treatment.Customer states she was only interested in getting calcium protocols, since calcium levels are measured pre procedure, but not during or post procedure.The treatment was in single needle mode with a return flow rate of 40.The customer stated that the patient was given a calcium gluconate bolus twice due to the incident.The customer reported that the reaction occurred before the uvadex treated cells were re-infused to the patient.Patient was reported stable customer did not return product for investigation.
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