The customer stated that they received an erroneous result for one patient sample tested for roche cardiac d-dimer (ddi) on a cobas h 232 analyzer.The cobas h 232 analyzer is not sold in the united states, nor is it like or similar to a product sold in the united states.There were no other issues with unexpected results or issues with sample errors.The patient had no known interferences.Two samples were collected from the patient at the same time.One sample was tested on the cobas h 232 analyzer, resulting with a ddi value of 0.33 ug/ml.The second sample was tested using an unknown laboratory method, resulting with a ddi value of 2.31 ug/ml.The results were reported outside of the laboratory to nurses, who advised the patient.The nurses then called about the event.The patient was not adversely affected.The cobas h 232 analyzer serial number was (b)(4).
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