The consumer was taking a shower, and the legs on the shower seat buckled, causing it to tip over.The end-user was not injured.The device is reported as having been used on a ceramic surface, with all four legs touching the floor at the time the incident had occurred.
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The device was returned to the manufacturer, (b)(4), on 9/9/2016.The original item number provided in the initial complaint was fgb67100 0000, universal bath bench w/back.The item number of the returned device was fgb66000 0000 e-z bath & shower seat with handles.The malfunction reported by the customer/end-user in the initial complaint was that the fgb67100 0000's legs had buckled, causing the device to tip over.The returned fgb66000 0000 was found to have its front slot where it leg slides into place as cracked - this allowed the leg to slightly move, and compromise its integrity.
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