Review of device history records show the lot released with no recorded anomaly or deviation.The user facility is foreign; therefore a facility medwatch report will not be available.Without a product return, no product evaluation is able to be conducted.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow-up report will be sent.
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Based on the additional information, the following were updated: model #/lot #, manufacturer site, date received by mfr, if follow-up, what type?, and additional mfr narrative.The product was not returned for an evaluation.Therefore the product identity could not be confirmed, the complaint could not be verified, and the most-likely cause could not be determined.
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