The customer reports that the multi gas unit started to make a loud noise and stopped working during a case.There is no gas readings being displayed, only dashes.The customer tried a different line with no change.The customer confirmed that the gas unit was powered on long enough to warm up.A loaner device was sent to the customer.The device involved in this report was returned to nihon kohden, evaluated, and the reported issue could not be confirmed.A decision was made to replace the gas sensing unit on the device as a precautionary measure.The was tested per the operator's / service manual and operates to manufacturer's specifications.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
|