The system was used for treatment.A batch record review of kit lot e119 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint categories, pressure dome membrane leak and no power.No trends were detected for these complaint categories.Service order report, (b)(4), feedback: the service technician cleaned the instrument and replaced two pump heads.The system checkout procedure was then successfully performed.The assessment is based on information available at the time of the investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.(b)(4).Device not returned to manufacturer.
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On august 25, 2016, the customer reported a system pressure dome leak that occurred on (b)(6) 2016.The customer stated that they lost power three times at the hospital.The customer reported that they powered the instrument back on each time in order to continue with the procedure.The customer stated that it was after the third re-start when the system pressure dome came off of its sensor and a leak occurred.The customer reported that the leak occurred during the buffy coat collection phase of the procedure.The customer stated that the treatment was aborted with no blood/products returned to patient.The customer reported that the patient was in stable condition.Service was requested.The kit was not returned for investigation as it had already been discarded.
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