TERUMO CARDIOVASCULAR SYSTEM CORP. TERUMO ADVANCED PERFUSION SYSTEM 1; CONSOLE, HEART-LUNG MACHINE, CARDIOPULMONARY BYPASS-ADVANCED PERFUSION SYSTEM 1
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Model Number 816300 |
Device Problem
Device Inoperable (1663)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/13/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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It was reported that during set-up of the device for a cardiopulmonary bypass procedure, the central control monitor ccm had a problem with the touchscreen cursor.After turning on the unit and the main menu appears, the arrow cursor is always on the right side and along the edge of the screen.The perfusionist can't enter the perfusion screen or service mode and even tried to shutdown the unit.As a result an alternate device was employed.This did delay the case less than a half and hour.The surgical procedure was completed successfully, with no blood loss, nor adverse consequences to the patient.The perfusionist reported this now occurs every time they turn on the unit.
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Event Description
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According to the manufacturer's subsidiary service engineer, during set-up of the central control monitor (ccm) the curser arrow was stuck along the right side and edge of the touch screen.This delayed the set-up of the device by less than 30 minutes, but did not delay the actual scheduled surgical procedure.The case was completed successfully, without delay and without associated blood loss.There was no harm observed.
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Manufacturer Narrative
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The manufacturer's subsidiary service technician tried to calibrate the touchscreen using the universal serial bus (usb) cable adapter and computer mouse.Upon checking the unit, an error message "disk boot failure" appeared during self-test, they tried to clean the configuration card, reinserted it, attached keyboard and pressed enter, but the error is still present.He checked battery voltage (2.8 volts) and entered the bios setup and loaded the optimized defaults, but the error remained.Manufacturer's technical support advised the service technician that he needed to reset the central control monitor (ccm) back to its default settings.The battery needs to be replaced, as the voltage is too low.Technical support offered instruction on how to replace the battery and on how to reset the ccm to default settings.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Manufacturer Narrative
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The reported complaint was not confirmed.Diligence attempts for part return were unsuccessful.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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