(b)(4).Received one piece of used and filled easypump ii st 100-0,5-s-us without packaging.As received condition, clamp clip was not clamped and the original wing cap was attached to the pump.Complaint sample was tested for functional test, respectively leak test.The wing cap was removed.No flow was observed.The complaint sample was then left for 10 minutes.However, the pump remained not working.The sample was visually inspected under smart scope.Found that the connection between the triangle tube and the filter was blocked due to excess glue.Cause: failure in production process.Corrections/containment plans with effective date: customer complaint is shared with production to increase their awareness regarding the defect.Operators were re-training to sop elastomeric infusion system - final assembly process.Device history record (dhr): review of the device history records was performed and no non conformances or deviations were noted in process and final inspection.If additional pertinent information becomes available a follow-up report will be filed.
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