Model Number V16RFR |
Device Problems
Break (1069); Device Tipped Over (2589)
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Patient Problems
Fall (1848); Bone Fracture(s) (1870)
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Event Type
Injury
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Event Description
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The maintenance director at the facility that the end user lives called and stated that the fork stem bearings on the right fork have disintegrated.The caller states that the end user is the second user of this chair.The caller also states that when the bearings disintegrated and fell out, the fork fell off and the chair tipped over with the end user in the chair and she fell and fractured her right shoulder.The caller stated that the end user received xrays, but he was not sure they did it in house or took her to the hospital.The facilities administrator provided end user information.The facilities administrator stated they were cited by the state for a deficiency due to this incident and needs to check with the facilities operations to see how long they need to keep the chair in house.
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Manufacturer Narrative
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Updated information was added to reflect the veranda wheelchair being returned to invacare for evaluation.The following fields were updated accordingly.The v16rfr verande wheelchair was returned for evaluation, and subsequent testing verified the complaint.Per the evaluation the visual observations indicated that the right caster headtube bearings were missing and the caster was detached.Fragments of a bearing was present on the caster stem bolt.The left caster stem bolt nut was loose and the caster wheel spokes were broken.The left wheel lock was twisted on the frame.The wheelchairs left step tube step pedal was missing and there was corrosion inside the step tube.The rear wheels had hair wrapped around the bearings.Functional testing indicted that the wheelchair was difficult to fold and unfold due to foreign substances.The right removable armrest was hard to remove due to food remnants in the sockets.The left wheel lock would not stop the left rear wheel from rotating when actuated due to loose hardware.No further testing could be performed due to the severity of damage to the casters.Conclusion: in its "as received" condition, the complaint was confirmed for the right caster headtube bearings disintegrated and the right caster separated from the headtube.The serial number, (b)(4), indicates that the wheelchair is 4 years 5 months in age.The veranda wheelchair was in overall poor condition.Absence of or inadequate maintenance practices were the probable cause of the failure.Loose hardware and lack of product care likely allowed the right caster headtube bearings to become dislodged and crumble.This condition permitted the right caster to fall out.
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Event Description
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The maintenance director at the facility that the end user lives called and stated that the fork stem bearings on the right fork have disintegrated.The caller states that the end user is the second user of this chair.The caller also states that when the bearings disintegrated and fell out, the fork fell off and the chair tipped over with the end user in the chair and she fell and fractured her right shoulder.The caller stated that the end user received xrays, but he was not sure they did it in house or took her to the hospital.The facilities administrator provided end user information.The facilities administrator stated they were cited by the state for a deficiency due to this incident and needs to check with the facilities operations to see how long they need to keep the chair in house.
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Search Alerts/Recalls
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