The hill-rom technician found the hand pendant was missing pins when connected to the bed.Per the hill-rom service manual, hand pendant malfunction: replace the hand pendant with a known good one, and test each of its functions.(rga the pendant removed from the unit.) all functions operate normally with the new pendant.Yes, no.Go to step 3.Go to ¿final actions." the head goes up and down when the appropriate hand pendant button is pushed.Yes, no.Go to rap 2.9.Disconnect the hand pendant in-line connector at the junction plate, and check the following voltages.Pin 1 (a) to pin 3 (b) (head up) = 5v dc.Pin 2 (c) to pin 3 (b) (head down) = 5v dc.Pin 4 (d) to pin 3 (b) (fluidization) = 5v dc.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in september 2016.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the hand pendant to resolve the issue.Based on this information, no further action is required.
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