The end-user is a (b)(6) woman who uses a walker.On (b)(6) 2016, the end-user suffered a fall on the street while the right tube folded on the walker.The end-user claims that the (right side) spring that controls the brass push pin on the leg of the walker had not provided eough pressure to allow the leg to lock into place, thus resulting in the leg folding and destabilizing the walker, eventually resulting in her fall to the ground.The right spring is claimed to have a different shape than the left spring, being folded in at its body and tip - hence why there was no clamping, and the brass button did not lock thru the slot; this part was loose, causing the extensible leg on the walker frame to fold.The end-user reported that she suffered from pain and mechanical dorsalgia since the fall.The end-user claims that the injury she sustained had created her an exacerbation of her current pathology.Item# originally listed as fga84300 0000 3" urethane walker wheels in complaint (leg extenstions with wheels) - however actual walker item# involved fga84700 0000.
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