Dexcom was made aware on (b)(6) 2016 that on (b)(6) 2016, the receiver had no display except the backlight.No additional event or patient information is available.The complaint device was returned for evaluation.The device was visually inspected and no defect was found.Functional testing was performed but could not be completed because the receiver battery was depleted.The receiver log was reviewed and found hardware battery errors and screen error alarms.The reported event of no display except the backlight was confirmed.The root cause was determined to be a defective receiver battery.쳌sed on the investigation results this issue has been upgraded from non-reportable to reportable.The pediatric patient was using a receiver approved only for adults.Labeling indicates: the system is not approved for use in children or adolescents, pregnant women or persons on dialysis.
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