Device Problems
No Display/Image (1183); Moisture Damage (1405); Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a display (damaged w/ moisture) issue.This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission: 12/27/2016.Device evaluation: the device has been returned and evaluated by product analysis on 12/02/2016 with the following findings: during investigation, the pump was returned with moisture visible through the display lens and with scratches on the display lens.A leak test failed due to a crack in the battery compartment.The pump was opened and there was moisture observed throughout the pump casing.The battery compartment was found to be cracked.A leak test was not found at this site.
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Search Alerts/Recalls
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