Model Number M0062101180 |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/24/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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It was reported to boston scientific corporation that a nephromax balloon dilator kit was unpacked on an unknown date.According to the complainant, the plastic or tape inside the barrel of inflator looks melted.There were no obvious indications that the device packaging or the shipping container was damaged or compromised.
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Manufacturer Narrative
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Investigation results: visual examination of the returned device revealed that there was a white stain on the side of the device.The stain was noted to be on the inside of the clear housing and outside of the barrel.The returned device showed no adverse effect on the functionality on the device.The root cause is user preference issue as the product met specification but the user was reportedly dissatisfied with the function, performance, or appearance of the product.A review of the device history record (dhr) was performed and confirmed that this device met all material, assembly and performance specifications.A search of the complaint database revealed that no other complaints exist for the specified lot.
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Event Description
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It was reported to boston scientific corporation that a nephromax balloon dilator kit was unpacked on an unknown date.According to the complainant, the plastic or tape inside the barrel of inflator looks melted.There were no obvious indications that the device packaging or the shipping container was damaged or compromised.
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Search Alerts/Recalls
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