Catalog Number 1770 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
Respiratory Distress (2045)
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Event Date 10/05/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Additional information has been requested regarding the patient condition.A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since neither the product nor a picture of the alleged defect was not provided.The device history record (dhr) of batch number (b)(4) has been reviewed and no issues or discrepancies were found which could potentially relate to this complaint.No non conformance reports were originated for the lot in question that can be associated to the complaint reported.Dhr shows that the product was assembled and inspected according to our specifications.A corrective action cannot be applied since in order to perform a proper investigation it is necessary to evaluate the sample involved in the incident, to identify the alleged defect reported and to investigate its root cause.Customer complaint cannot be confirmed based only on the information provided.The root cause is unknown at this time.If the device sample, or updated patient condition information, becomes available this report will be updated accordingly.
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Event Description
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Customer alleges that the device used for humidification stopped working, and caused patients secretion to dry and caused a mucus plug.It is reported that the alleged event caused a "medical 25" which is a life threatening respiratory compromise.At this time, it is reported that there was no death.
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Manufacturer Narrative
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(b)(4).Additional information was received indicating that the user facility has reported that the device sample was misplaced and will not be available for investigation.
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Event Description
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Customer alleges that the device used for humidification stopped working, and caused patients secretion to dry and caused a mucus plug.It is reported that the alleged event caused a "medical 25" which is a life threatening respiratory compromise.At this time, it is reported that there was no death.
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Search Alerts/Recalls
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